Welcome to the Customer Support Help Page!
We are happy to help you with:
We are unable to help you with:
**Please complete the tutorials before signing up for a webinar**
If you have questions or experience any problems with FoundationSearch, we're here to help.
It is recommended that before you contact Customer Support, you should read through our
FAQs, our help documents
and view our product tutorials and system requirements.
If these still don't answer your questions, our Fundraising Support team is available Monday to Friday from 7:30am to 4:00pm PST. Email us at
or call toll free at 1-888-638-2763.
To access the product tutorials, click here.
Please view our Frequently Asked Questions.
Click here if you have forgotten your password or if you would like to change your password.
**Please note that your member ID and Password are case sensitive and should contain only alphanumeric characters**For all other password inquiries or if you would like to change the registered user, email firstname.lastname@example.org or call toll free at 1-888-638-2763.
Keyword Search Help
FoundationSearch runs on both Windows and MAC systems. To be able to view the site correctly it is recommended that you have the latest version of Internet Explorer and Adobe Acrobat. For more information click here.